Blog Archive

NHS Health Check Invite

The NHS Health Check is a check of your cardiovascular health.

Aimed at adults in England aged 40 to 74, it works out your risk of developing some of the most disabling but preventable illnesses- Stroke and Heart Disease.

Think of your NHS Health Check as being your “5 yearly MOT”. It checks that some of your body’s most important systems are all running smoothly.

Every year, the NHS Health Check is expected to help:

  • save 650 lives
  • prevent 1,600 heart attacks and strokes
  • prevent 4,000 people from developing type 2 diabetes
  • detect at least 20,000 cases of type 2 diabetes or kidney disease earlier

We will check your blood pressure & weight and calculate your risk of cardiovascular disease- the results will be given to you. 

If you would like your NHS Health Check please contact our reception team.

NHS Health Check Invite

Interested in stopping smoking? For further information or access to a stop smoking program contact 0300 777 0033 or


Self Certification

You do not require a doctor’s sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a ‘Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work – ’Fit Note’

The ‘fit note’ was introduced on 6 April 2010. With your employer’s support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced).

Think Pharmacy – Minor Ailments Scheme

Pharmacists play a key role in providing quality healthcare to patients.  Working in the community, pharmacists use their clinical expertise together with their practical knowledge to ensure the safe supply and use of medicines by patients and members of the public.

Many pharmacies in the local area offer the ‘Think Pharmacy’ service. This service is an alternative to visiting your GP, making it easier for you and your family to get healthcare and advice on minor ailments at a time that suits you.

Your local pharmacy can offer advice and if necessary, prescribe medication to treat the following ailments under the Minor Ailments service:

  • Conjunctivitis
  • Cystitis
  • Impetigo
  • Oral thrush in babies
  • Scabies
  • Threadworm
  • Vaginal thrush

Pharmacists can also offer advice on common problems such as coughs, colds, aches and pains as well as healthy eating and stopping smoking.

You can talk to your pharmacist in confidence, even about the most personal symptoms and you don’t need to make an appointment; most pharmacies now have a private consultation area where patients can discuss issues with pharmacy staff without being overheard by other members of the public.

Consultations are always free and confidential, regardless of whether the pharmacist gives you any medication.

Find your nearest pharmacy

Test Results

Please ring after 14:00 for test results.

Your results cannot be given to another person due to confidentiality reasons, unless you have already requested this and it is recorded in your notes. 01606 544342.

Most tests take approximately 2 working days to return, with specialised tests taking longer. X-ray and scan results are usually received by the practice 7-10 days after the test was performed. It is your responsibility to telephone for results, as we process large numbers of tests each day and are unable to telephone individual results.

Prescription Charges

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £8.60
  • 12-month prepayment certificate (PPC): £104.00
  • 3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website

Patient Online Access

Patient Online Access – Frequently Asked Questions

Why do we ask for a form and ID?

The website gives you access to your personal health record, which is confidential and should only be accessed by you and those you choose to share it with. We cannot give your log in information to anyone other than you due to patient confidentiality.

What if I care for someone who is housebound/what if I am housebound?

We have a separate registration form for patients who will struggle to attend the surgery and provide their ID. The patient will need to sign the form and identify who can give them access to their information. This form will then be scanned into the patient record.Consent For Representative Form – Housebound Patients Only

Can I access this for my children?

For those under the age of 12, parents/carers can access this for the child.  They will need to fill in a Consent for Online Access to Medical Records Parents Form for the child.  When the child is 11 they are deemed to be responsible for their own health record and will need to fill their own form in.  To safeguard this, any child who turns 11 who already has access will have their access removed.  They will be notified and will be asked to fill in their own form to gain access to their account.

What will I see when I access my account online?

When you log in to patient access you and choose to view your health record you may find things that you were not expecting.  We have produced a leaflet to help guide patients through the Online system. Weaverham Surgery Patient Access Information Leaflet

My account will not let me in? Can you help?

We can re-set passwords for patients, but we have no access to your existing password as this is encrypted by the site.

I have transferred from another surgery will my Patient Access Account still let me in?

Unfortunately not, the patient access portal is GP specific so you will need to register with us again once you are with the practice.

Repeat Prescriptions

You can place an order for a repeat prescription by either:

  • Completing the repeat prescription slip provided with your medication and leaving with reception
  • Online Via EMIS Patient Access

Please allow 48 hours from ordering your repeat prescription to picking up the medication.

Occasionally the doctor may request that you book an appointment to discuss your prescription request. All patients receiving repeat prescriptions will need to be reviewed by a doctor at least annually for monitoring and review of their medication.

Please note we cannot not take requests for repeat prescriptions over the phone.

Home Visits

Home visits are only available for housebound patients, or for severely unwell patients – please call 01606 544342 before 12.00pm. If you request a home visit you will normally speak to a doctor to help assess the nature of your condition and urgency.


As you are aware we are starting to see a return to increased patient numbers.

As a result of the ongoing Covid-19 Pandemic we are still advised to consult remotely where possible by phone and a move to more video consultations. All our consulting rooms now have web cameras.

We continue to provide face-2-face appointments that are needed and accommodate this within the surgery whilst maintaining social distancing, patient and staff safety.

During the year we have adapted our sessions for GP’s and have made changes that we believe will help patients.

Remote Contact appointments mean that they can be either a video consultation or a telephone call. Our receptionists will check with all patients which is the best contact number for the appointment.

  • Mobile phone numbers and email addresses will be checked and added at each patient contact.
  • Video consultations can be made via a mobile phone number or an email address and the patient preference should be added.
  • It is also the responsibility of the receptionist to add a brief description of the reason for the appointment and also to update the patients contact details if required.
  • The GP will read the booking notes and action accordingly. All appointments are set up as 10 min appointments.
  • Same day remote contact slots are for urgent acute problems that cannot safely wait until the next pre-bookable appointment. These appointments are not time specific. The Receptionist when booking the appointment will give the patient a timeframe of when to expect the remote contact to take place.
  • Pre-bookable remote contact – These appointments are available for the patients to pre-book 7 & 3 days in advance by calling the surgery on 01606 544342 or via patient access. Patients will have a remote consultation from a GP this can be a video consult or telephone call, the receptionist will give the patient the option when booking the appointment – if the GP needs the patient to have tests or to be seen the GP will arrange this with the patient.
  • GP’s will send a first text to join video consult and if the patient does not respond after 5 mins then a second text is sent. If the patient still does not respond then the GP will send a text to the patient informing them that they have missed their appointment and must contact reception to re book the appointment if an appointment is still required. After two failed attempts the GP will not try again on a different number.
  • If the patient prefers a telephone call then the GP will call twice 5 mins apart. If the patient does not answer on the second call then they have missed their appointment and a text message will be sent to the patient asking them to rebook. After two failed attempts the GP will not try again on a different number.
  • It is important to let patients know that we are still open and seeing patients- but need to speak to them first.

Same day face to face (GP examination room)

  • These are for the GP’s to use to arrange a time to see patients face 2 face from their telephone or video consultations – the GP will book the patients in to the GP examination room timed slots. GP’s will advise patients to wear a face covering when attending the surgery.
  • The GP who has spoken to the patient is responsible for checking they have no covid-19 symptoms before entering the GP examination room. The GP will check your temperature and ask you some questions before guiding the patient to the GP examination room.
  • Any patient with potential covid-19 symptoms will be advised to arrange a covid-19 test by calling 119 or visiting NHS111 online.

At present all patients who come to the surgery to see a GP are seen in the GP examination room.

E-consult – This is an online form via the Weaverham Surgery website that the patient can complete. This form can be completed for medical advice or administration help. We request that all sick note/Fit notes are requested via E-Consult with as much detail as possible.

The e-consult form can be completed by the patient in their own time.

  • All e-consults will be actioned within 2 working days.
  • You will receive a reply to the E-Consult by one of the following methods, a direct reply via e-consult (email) , a text message from the GP, the reception team or a call directly from the GP
  • Any E-Consults received after 4pm will be added to the GP’s list the next working day.
  • All e-consults will be added to the patient’s medical record.


If you cannot keep an appointment please let us know as soon as possible by calling 01606 544342.

Prescription/Medication Queries

Please contact the surgery after 11am

Fit for Work Notes (Sick Notes)

You can complete a self-certification note for the first 7 days of absence off work, GP’s do not do notes for the first 7 days of absence from work or can charge a fee if a note is requested.

If you have been in hospital/A+E or outpatients- the hospital should provide you with a Fit Note for the length of time you require off work- please ask A+E/hospital/outpatients to provide you with a fit note.

Blood Results

These can take up to a week to be available after you have had your blood test; some more specialized tests can take up to 6 weeks to be available.

  • The doctor will comment on all blood results and you will only be contacted if the doctor requests us to. You will not be contacted if your blood tests are normal.
  • Reception can only read the comments the doctor has put on the tests and cannot discuss them with you.