Phone Access Changes at the Surgery

Phone Access Changes at the Surgery

On 16th November 2018 after several years of waiting for the facility we are pleased to confirm we have changed our phone system.

On calling the surgery now you will initially hear a welcome message from one of the GP Partners.

Included in our new phone system is a patient queuing system and also a range of options to choose from  so that you can be directed to the most appropriate person in the surgery to deal with your query.

Also, having listened to your feedback the surgery has provided a caller number identification. Therefore , if you save the surgery phone number on your mobile or landline phone when you receive a call from the surgery we will be identified as the caller.

Thank you
Weaverham Surgery

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